At Xylonethra, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.
We collect information when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or enter information on our site. The information we collect may include:
Personal Information
- Name, email address, phone number, and contact information
- Fitness goals, preferences, and cycling experience
- Billing and payment information
- Information you provide when creating an account or profile
Non-Personal Information
- Browser type and version
- Device type and operating system
- IP address and general location data
- Pages you view on our website and how you interact with our content
- Referral source and time spent on the site
We use the information we collect for various purposes, including:
- To provide and improve our services: Creating personalized cycling plans, tracking progress, and enhancing your experience
- To process transactions: Billing, payment processing, and order fulfillment
- To communicate with you: Responding to inquiries, providing customer support, and sending important updates
- To send periodic emails: Newsletters, promotional content, and information about cycling events, new features, or changes to our services
- To analyze usage patterns: Understanding how users interact with our services to improve functionality and user experience
- To personalize your experience: Tailoring content, recommendations, and features based on your preferences and usage
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
- Business Transfers: If Xylonethra is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Data Portability: You can request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. For more information about how we use cookies, please see our Cookie Policy.
Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We use industry-standard encryption technologies when transferring and receiving sensitive data, secure networks, and regular security assessments.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: (305) 555-8190
- By mail: 8853 SW 132nd St, Miami, FL 33176
